SMS Service Terms of Use – Alex Maçonnerie Inc

Last updated: November 16, 2025

These terms govern the use of the text messaging (SMS) service provided by Alex Maçonnerie Inc (“we,” “our,” or “us”). By consenting to receive SMS messages from us, you agree to these terms.

1. Purpose of the SMS Service

The SMS service enables individual communications between you and employees of Alex Maçonnerie Inc, including for:

– Scheduling and confirming appointments
– Providing information regarding your estimates
– Coordinating and following up on masonry work
– Providing customer support related to our services

This service is not used for mass advertising messages or automated marketing campaigns.

2. Types of Messages

By agreeing to receive SMS messages from us, you may receive, among other things:

– Appointment confirmations and reminders
– Notifications regarding the arrival of a work crew at the job site
– Questions or requests for clarification regarding your work
– Links to documents or estimates directly related to your project

3. Message Frequency

Message frequency varies depending on your interactions with us. For example, you may receive more messages during the planning and completion of the work.

– Message frequency varies.

4. Costs and Fees

Alex Maçonnerie Inc does not charge any fees for the use of this SMS service. However:

– Message and data rates may apply depending on your mobile service plan.

You are responsible for any fees charged by your mobile service provider.

5. Consent (Opt-In)

Your consent to receive SMS messages may be obtained:

– Through an online form, where you provide your mobile phone number and check an authorization box; and/or
– Verbally, when you confirm to a member of our team that you agree to receive SMS messages.

Your consent is voluntary and may be withdrawn at any time. See Section 6.

6. Unsubscribing (Opt-Out)

You may stop receiving SMS messages by replying to one of our messages with:

– STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE

After submitting your request, you will receive a confirmation message stating that you will no longer receive messages from that number, unless you send START to resume receiving messages.

7. Support and Assistance

For assistance regarding the SMS service:

– Reply HELP to a message; or
– Contact us at alexis@alexmaconnerie.com or 514-293-1056.

8. Privacy

Use of the SMS service is governed by our SMS Service Privacy Policy and by our general privacy policy available on our main website.

9. Changes

We may update these terms from time to time. The date of the latest update appears at the top of this page. Any material changes will be published on this page.