Privacy Policy – Alex Maçonnerie Inc SMS Service

Last updated: November 16, 2025

This policy explains how Alex Maçonnerie Inc handles personal information in connection with its text messaging (SMS) service. It supplements our general privacy policy available on our main website.

1. Information Collected

As part of the SMS service, we may collect:

– Your mobile phone number
– The content of messages sent and received
– The date, time, and technical metadata associated with the messages
– Your communication preferences, including opt-in and opt-out status

2. Use of Information

We use this information to:

– Send and receive text messages related to the management of your estimates, appointments, and work
– Respond to your requests and provide customer service
– Maintain security and traceability and comply with our legal and regulatory obligations

3. Sharing of Information

We may share your information with technical service providers that help us deliver the SMS service, including messaging platforms, telecommunications carriers, and cloud solution providers, but only to the extent necessary to provide the service.

We do not sell your information, and we do not share your SMS opt-in information with third parties for marketing or promotional purposes. Consent data, including mobile phone numbers, subscription status, and opt-in and opt-out records, is not used by third parties for advertising purposes.

We may, however, disclose certain information when required by law or when necessary to protect our rights, our security, our customers, or the public.

4. Data Retention

We retain SMS data for a reasonable period as necessary to:

– Manage our communications and customer relationships
– Document consent and unsubscribe requests
– Comply with our legal obligations, including requests from regulatory authorities

After this period, the data is deleted or anonymized.

5. Security

We implement reasonable technical and organizational safeguards to protect your information against loss, unauthorized access, disclosure, or misuse. However, because no system is completely secure, we cannot guarantee absolute security.

6. Your Choices and Rights

– You may withdraw your consent to the SMS service by replying STOP to one of our messages.
– You may contact us to access your information, request a correction, or ask questions about how we process your data.

7. Contact Us

For questions regarding this policy or the SMS service:

– Email: alexis@alexmaconnerie.com
– Phone: 514-293-1056